Riders Rent Privacy Notice

Effective Date: January 1, 2025

Contact: info@ridersrent.com

Information We Collect

A. Information You Provide

- Name, email, phone number, shipping and billing addresses

- Date of birth and government-issued ID (for identity verification)

- Payment details (processed securely through Stripe and PayPal)

- Rental and listing history

- Profile photos, measurements, and sizing details

- Communication preferences and support inquiries

B. Information We Collect Automatically

- IP address, browser type, and device identifiers

- Site usage (pages visited, time on page, clicks)

- Approximate location (from IP or browser if allowed)

- Analytics data from tools like Google Analytics

- Advertising data via Meta Pixel and similar tools (only with opt-in consent)

C. Information from Third Parties

- Identity verification vendors (to prevent fraud)

- Social login services (e.g., Google, Facebook if used)

- Referral programs, affiliates, or marketplace partners

How We Use Your Information

- Operate and improve Riders Rent and related services

- Facilitate rentals, listings, payments, returns, and disputes

- Communicate with you about your account, rentals, and support

- Verify your identity and detect fraud or misuse

- Send promotions, announcements, and personalized suggestions (you can opt out at any time)

- Comply with applicable laws and enforce our Terms of Service

Legal Basis for Processing (For EEA/UK Users)

- Your consent (e.g., for marketing)

- Contractual necessity (e.g., to fulfill rental agreements)

- Legitimate interests (e.g., fraud prevention)

- Legal obligations (e.g., identity verification)

How We Share Your Information

- With other users for transactions (e.g., name, item, return details)

- With vendors and service providers like identity verification partners, payment processors, hosting providers, and shipping vendors

- With advertising and analytics tools (e.g., Google, Meta), only with your opt-in consent

- For legal purposes, such as in response to subpoenas or law enforcement requests

- In business transfers, such as a merger, sale, or acquisition

- With your explicit consent, such as when you connect to partner services or opt in to third-party promotions

Cookies & Tracking Technologies

- Understand how you interact with our site

- Improve performance and user experience

- Show relevant ads (only with your opt-in consent)

- Measure campaign effectiveness

Data Retention

- While your account is active

- For up to 2 years after account closure for fraud prevention, audit, and legal compliance

- For longer if required by law (e.g., for tax or dispute records)

- Sensitive identity verification documents (e.g., government IDs) are securely encrypted and deleted within 30 days unless otherwise legally required.

Data Security

- SSL encryption

- Secure cloud hosting

- Access controls and internal training

- Regular audits and monitoring

Note: While we follow industry best practices, no platform can guarantee 100% security.

Your Privacy Rights

A. U.S. Residents

- Access or correct your data via your account settings

- Request account or data deletion by emailing info@ridersrent.com

- Opt out of marketing communications at any time

B. California Residents (CCPA/CPRA)

- Know what personal information we collect, use, and share

- Request access or deletion of your data

- Opt out of the sale or sharing of personal data (Riders Rent does not sell your data)

To exercise any of these rights, email: info@ridersrent.com

International Data Transfers

If you access Riders Rent from outside the U.S., you acknowledge that your data may be processed and stored in the United States where data protection laws may differ from your jurisdiction.

Children’s Privacy

Riders Rent is not intended for children under 13. We do not knowingly collect personal information from minors. If we learn that a child has submitted personal data, we will delete it promptly.

Data Breach Notification

If we experience a breach involving your personal data, we will notify you as required by law via email or prominent platform notice, including steps you can take to protect yourself.

Changes to This Privacy Notice

We may update this Privacy Notice from time to time. We’ll notify you of significant changes by email or a banner on the site.

Contact Us

Riders Rent LLC

info@ridersrent.com