1. Information We Collect

A. Information You Provide

• Name, email, phone, shipping/billing addresses
• Identity and age verification (if applicable)
• Payment details (processed by providers; not stored by us)
• Rental/listing history and sizing details

B. Information Collected Automatically

• IP address, device/browser details, general location
• Usage analytics (pages visited, clicks, time on page)
• Cookies, pixels, and similar technologies (see Section 5)

C. Information from Third Parties

• Identity verification, shipping, payments and fraud tools
• Social login providers if you choose to connect them

2. How We Use Your Information

• Operate and improve the Riders Rent platform
• Facilitate listings, rentals, returns, and support
• Detect and prevent fraud, security, or misuse
• Communicate about your account and transactions
• Marketing with your consent; you can opt out anytime
• Comply with applicable laws and enforce terms

3. Legal Basis for Processing (EEA/UK)

• Consent (e.g., marketing, certain analytics)
• Contractual necessity (e.g., fulfilling rentals)
• Legitimate interests (e.g., fraud prevention)
• Legal obligations (e.g., tax, identity checks)

4. How We Share Your Information

• With service providers (payments, shipping, hosting, support)
• With other users as needed for transactions (e.g., shipping info)
• With analytics/advertising tools only with opt-in consent
• For legal reasons or business transfers as permitted by law

5. Cookies & Tracking

• Performance and usage analytics (improve site and features)
• Preference cookies (remember settings)
• Advertising pixels only with explicit consent

6. Data Retention

• For the life of your account and as needed for services
• For a limited period after closure for fraud/legal compliance
• Longer where law requires (e.g., tax records)

7. Data Security

• Encryption, secure hosting, and access controls
• Monitoring and audits aligned with best practices

8. Your Privacy Rights

• Access, correct, or delete your data where applicable
• Opt out of marketing communications
• Additional rights for some regions (e.g., California, EEA/UK)

9. International Data Transfers

Your data may be processed in the United States. We take steps consistent with applicable law to protect such transfers.

10. Children’s Privacy

Riders Rent is not intended for children under 13, and we do not knowingly collect personal information from minors.

11. Data Breach Notification

We will notify affected users and/or authorities as required by law and provide guidance on protective steps.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated on the site or by email.

13. Contact Us